Case Study 2: Implementing Financial Processes at a Growing Business

Industry: Professional Services
Scenario: Scaling operations, process design, financial infrastructure

The Situation

A professional services firm experienced rapid growth, scaling from under $2 million to nearly $7 million in annual revenue in a short period of time. While revenue accelerated, internal financial processes failed to keep pace.

Financial reporting was largely reactive, budgeting was informal, and leadership lacked clear visibility into profitability by service line or department. As complexity increased, executives faced growing uncertainty around key questions:

• Which services are truly profitable?

• Where is margin being lost as we scale?

• Can we continue growing without stressing cash flow or adding unnecessary overhead?

The firm needed structure, discipline, and scalable financial infrastructure to support its next phase of growth.

What We Did

We partnered closely with leadership as fractional CFO to design and implement financial systems built for scale.

Our work focused on establishing repeatable, decision-ready processes, including:

• Formalizing budgeting and rolling forecasts aligned with growth plans

• Implementing department- and service-line level financial reporting

• Introducing standardized monthly close procedures with clear timelines and controls

• Designing KPI dashboards tied directly to operational and revenue drivers

We also documented and optimized accounting workflows to reduce manual effort, improve consistency, and ensure the finance function could scale efficiently alongside the business.

The Results

With the right financial infrastructure in place, the organization transitioned from reactive financial management to proactive financial leadership.

Leadership gained:

• Clear visibility into profitability by service line and department

• Better control over costs as operations scaled

• Real-time insight into performance drivers and margin trends

• Improved confidence in growth and hiring decisions

As a result, the firm was able to continue scaling without adding unnecessary overhead—supported by financial systems and processes designed to grow with the business.

Why This Matters

Growth alone doesn’t create value—disciplined financial infrastructure does.

This engagement demonstrates how experienced fractional CFO leadership helps growing firms move from “keeping up” to operating with clarity, control, and confidence as complexity increases.